The situation
An inherited piece from her mother — a 1960s dress watch that hadn't run in years. The movement had significant wear, the crystal was yellowed, and the crown gasket had failed. Nirada wanted it working but was concerned about the watch looking different afterwards.
What was done
Full movement service with one worn jewel replaced. Crystal replaced with a period-appropriate sapphire. Crown and gasket replaced for water resistance. Dial and hands left untouched — original patina preserved at Nirada's request. Case cleaned only, not polished.
The outcome
Running within 8 seconds per day. Original appearance maintained. Water resistance restored to 30m. Nirada received a complete written record. She described the experience as "exactly what I hoped for — it looks the same but it works again."